Food not thought from Jamie Oliver's shop

In January, my wife and I bought a prawn curry from Jamie Oliver's Recipease shop in Brighton, and suffered what appeared to be a bad case of food poisoning. Our two-year-old son was not affected (having not eaten it). I complained to Recipease but since then I have had a very unsatisfactory exchanges, which culminated in the offer of a replacement meal and a bottle of wine. I've tried to accept but can't get them to talk to me. SL, Brighton Recipease's managing director has apologised for the delay, which he says was caused by a full investigation into your claims. Having done so, the shop is confident it wasn't the source of your illness, but admits it should have handled your complaint better. It has written to you explaining how to take it up. Can we help? If you've got a problem you would like us to investigate you can contact us by emailing [email protected] or writing to Bachelor & Brignall, Money, The Guardian, 90 York Way, London N1 9GU. Please include a daytime phone number.